From saving money on your transport to contacting us,
the answers to the most commonly asked are below.
If you can’t find the answer to what you’re looking for you can easily
reach us 24 hours a day, 365 days a year at:
Find all of our contact information on the Contact Us page.
already know the final price. Nobody will show up at your door with a price other than what
we discuss with you prior to shipping your vehicle.
No you may not. When transporting my vehicle I understand that I as the shipper am responsible for any personal belongings in the car. I understand that Federal Law prohibits the inclusion of items in the vehicle; should I choose to include personal belongings in my vehicle, I understand that I may be subject to a fine/fee. Should I choose to include items in my vehicle, I understand that Ship Your Car Now, LLC is in no way responsible for any fines or fees, and that the insurance on my vehicle solely covers the vehicle and none of the items I may or may not choose to include.
time we ask for is 2-3 days to locate a driver for any route, this is an industry standard lead time.
There can be no guarantees on exact pickup and dropoff times, this is why we ask for pickup and dropoff time windows. There are many variables such as weather, possible break downs, flat tires, traffic jams, accidents, etc, all of which are all out of our control and the driver’s control.
vehicle, if that is not possible you may have a designated person there to handle the process
for you. This person will be required to go around the vehicle with the driver and go through the inspection to make sure the vehicle was delivered in the condition it was picked up. In addition if
the vehicle was sent with the remaining payment to be made upon delivery someone will need to be
there to make payment to the driver unless other arrangements are made.
Of course! Before a driver can even contact us in regards to moving your vehicle they must have
already provided us proof of insurance and their FMCSA MC ID number.
We are also bonded with the FMCSA and our MC ICC#
Initial payment can be made via major credit cards AMEX, DISCOVER, VISA, MASTERCARD. The remaining balance of the transport is paid either COD (certified funds on delivery, cashiers check, money order, or cash) or COP (certified funds on pickup).
Initial payment can be made via major credit cards AMEX, DISCOVER, VISA, MASTERCARD. The remaining balance must be made via wire transfer, certified check, or money order prior to the sailing of the vehicle.
If necessary full payment can be made to us and then we will pay the carrier on delivery. In these cases an additional wire transfer fee will be applied to send the money to the carrier.
Typically, companies that collect a deposit up front will have the customer sign a contract. In the fine print of this contract it will say that deposits are non-refundable. If you had to cancel the order for whatever reason you will lose out on that deposit which usually ranges between $100 – $200. You should not have to pay for a service that has not yet been rendered.
Before giving any company your money check them out on TransportReviews.com and make sure that they are 5 Star Rated like we are.
We as brokers get paid a flat rate per vehicle that is transported so it is not in our interest to give you an overly high price. Our price will get your vehicle moved, plain and simple.